CONNECT February 6th | Issue 48 Latest Articles The Rise of the Operational EA In this article, we will explore how this role has emerged and why it feels familiar to so many EAs, and we will look at what it means for how we think about impact, progression, and influence. Read more → Confidence vs. Competence Confidence vs competence is one of the most misunderstood dynamics in the Executive Assistant role. These two ideas are often discussed together because, in practice, they influence the...
7 days ago • 3 min read
Wednesday 4th February No: 53 When EAs turn operational. If this is you, ops could be your next move So, let’s say you’re starting to think about what might come next in your career. One option worth paying attention to is operational work, mainly because a lot of EAs are already doing it without ever calling it ops. One of the easiest ways to sense-check whether this path might suit you is to look at how you handle responsibility. EAs are excellent at the visible parts of the role, getting...
9 days ago • 4 min read
CONNECT January 30th | Issue 47 Latest Articles Confidence vs. Competence Confidence vs competence is one of the most misunderstood dynamics in the Executive Assistant role. These two ideas are often discussed together because, in practice, they influence the same decisions. How much autonomy is given to an EA? Read more → 10 Micro-Behaviours That Build Executive Trust Trust between an Executive and their EA is rarely built in big, visible moments. It grows gradually through the small,...
14 days ago • 3 min read
Wednesday 28th January No: 52 Why Confidence Shows Up First in EA Work Looking Confident While Figuring It Out One thing that comes up again and again in EA roles is the need for an early amount of confidence in what you are doing, often long before real competence kicks in. You’re trusted to make decisions and expected to act quickly without slowing things down. Your work and your Executive's work have to keep moving, whether or not someone has sat down to spell out priorities, explain why...
16 days ago • 4 min read
CONNECT January 23rd | Issue 46 Latest Articles 10 Micro-Behaviours That Build Executive Trust Trust between an Executive and their EA is rarely built in big, visible moments. It grows gradually through the small, repeatable actions that happen every day. How you handle inbox decisions and follow up on meetings, or how you communicate with your Executive or colleagues when something shifts or goes wrong. Read more → How to Train ChatGPT to Match Your Exec's Style If you are experimenting with...
21 days ago • 3 min read
Wednesday 21st January No: 51 The EA Who Says “You’ve Got This” The EA who has their Executive’s back Sometimes your Exec doesn’t need another briefing note or a well-crafted agenda and meeting pack. What they actually need is someone in their corner, particularly when the pressure is full-on. Executives are expected to show up confident and decisive every day. They’re often the senior voice in the room and the person people look to when decisions need to be made. It can be a lot! We know...
23 days ago • 4 min read
CONNECT January 16th | Issue 45 Latest Articles How to Train ChatGPT to Match Your Exec's Style If you are experimenting with AI tools at work, chances are you have tried to train ChatGPT to match your Executive’s style rather than just get generic answers. As EAs, I know most of you already use ChatGPT to draft emails, sense-check messages, summarize information, and prepare responses when the pace is fast. Read more → Finding an EA Role in 2026 Finding an EA role in 2026 is a challenge,...
27 days ago • 3 min read
Wednesday 14th January No: 50 The AI That Is Becoming Office Vocabulary The AI Tools you should know about... Second week of January, and somehow the AI chat has already gone from “have you tried ChatGPT?” to “we’re rolling out three new tools next quarter.” It's a bit much, but don't worry - we've got you. 2026 is shaping up to be the year when AI and tech tools become part of everyday life and work, rather than a headline or a panic. This week’s newsletter looks at staying slightly ahead of...
30 days ago • 4 min read
CONNECT January 9th | Issue 44 Latest Articles Finding an EA Role in 2026 Finding an EA role in 2026 is a challenge, even for the most experienced among us. The market has shifted. Hiring standards have changed. What employers want from an Executive Assistant today is often very different from what was expected even a few years ago. Read more → Navigating the Rise of Alpha Leadership Styles In the last few years, we’ve seen a clear shift in the C-suite. A growing number of executives are...
about 1 month ago • 3 min read