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If Someone New Is Joining. Start Here |
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Five Touchpoints That Shape Every New Working Relationship
This week, we’re looking at the moments that matter when someone new joins your world. Whether it’s a new Executive or a new team member, those first interactions shape everything that comes next.
Reach out early
Send a short welcome note as soon as you know they’re joining. A quick intro, a warm congratulations, and an offer to jump on a call help you build some rapport before day one.
Ask the questions that matter
Their preferences will tell you everything. Meeting style, communication habits, and decision-making rhythm. When you understand how someone works, you can support them confidently from the start.
Make day one effortless
Clean desk. Working tech. The calendar invites are good to go. A simple welcome pack or digital hub will really help. When the first few days run smoothly, your new hire or Executive can focus on people, making connections, and finding their feet.
Curate the right introductions
Connection doesn’t happen on its own. Schedule early conversations with the people they’ll rely on most. Keep them short and purposeful. These first touchpoints shape how quickly they will feel part of the team.
Stay close and check in
Book a few light check-ins in the first month to keep communication open. It shows you’re paying attention, and it gives them a space to ask the questions they might not want to send over email. Small, consistent touchpoints will build that trust fast.
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The way we approach onboarding new staff has changed dramatically. In 2025, onboarding new staff is about more than paperwork and welcome emails. Hybrid work, AI tools, and new employee expectations mean the process must be intentional, personalized, and well-organized from day one.
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Let’s talk about Onboarding a New Executive – a task that can be challenging but is also an opportunity for us, as Assistants, to showcase our skills and add real value. Onboarding a New Executive requires careful planning, clear communication, and a proactive mindset.
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CoPilot for Executive Assistants Masterclass
Friday 12th December 2025, 10:00 AM ET | 3:00 PM GMT
Unlock the full power of ChatGPT with prompts, protocols, and workflows designed specifically for Executive Assistants. In this exclusive ChatGPT for Executive Assistants Masterclass, you’ll discover how to use AI as a trusted productivity partner – enhancing efficiency, protecting sensitive information, and creating reliable outputs you can use with confidence.
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Airtable
Airtable gives Assistants a simple way to organise information without the complexity of a traditional database. It works like a spreadsheet but lets you sort, filter, and link data in a way that keeps projects, travel details, contacts, events, and deadlines in one place. You can build views for your Executive, automate reminders, and create shared dashboards so everyone sees the same up-to-date information. It’s an easy way to keep fast-moving work structured and reduce the back-and-forth that slows teams down.
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Reach out to one new or recently joined team member and make a simple, genuine connection. It doesn’t need to be a big gesture. A short welcome note, a quick chat after a meeting, or a “happy to help as you get settled” message is enough. These early touchpoints show you’re approachable and make it easier for them to ask questions or share context later. Small moments like this build trust quickly and shape how you work together. |
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November 28th, 2025 @ 10.00am ET | 3:00pm GMT
Assistant Tech & Tools Masterclass
In this masterclass, you’ll gain the knowledge, tools, and confidence to leverage the latest technology and AI solutions in your role. Our comprehensive, interactive training will empower you to harness the power of AI, including ChatGPT, to support your daily tasks with speed and precision. Book now>>>
December 12th, 2025 @ 10.00am ET | 3:00pm GMT
Copilot for EAs Masterclass
In this exclusive 3-hour live masterclass, you’ll discover how Copilot brings generative AI into Microsoft 365, giving Executive Assistants the ability to save hours, reduce admin, and deliver professional outputs with speed and confidence. Book now>>>
January 27th, 2026 @ Live for 24hrs
The EA Campus Virtual Summit
This Summit is your space to pause, reset, and design a way of working that’s smarter, calmer, and built for what’s next. Over four focused hours, you’ll explore how to bring order to a busy calendar, use AI tools like ChatGPT with confidence, communicate in ways Executives instantly recognise, and build a 90-day plan that turns goals into genuine progress. Book now>>>
January 29th, 2026 @ 11am EST | 4pm GMT | 5pm CEST
ChatGPT for EAs Masterclass
Unlock the full power of ChatGPT with prompts, protocols, and workflows designed specifically for Executive Assistants. In this exclusive ChatGPT for Executive Assistants Masterclass, you’ll discover how to use AI as a trusted productivity partner – enhancing efficiency, protecting sensitive information, and creating reliable outputs you can use with confidence. Book now>>>
April 22nd-24th, 2026: London, UK
The EA Campus Conference
Over three unmissable days, you’ll dive into game-changing sessions on the future of the Assistant role, take part in hands-on workshops that deliver practical, real-world results, and explore the latest in AI tools, tech demos, and tactical support you can use immediately. Best of all, you’ll do it all surrounded by a room full of people who get what it means to do your job, and love it just as much as you do. Book now>>>
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